Shipping policy
Where we ship, what it costs, how long it takes, and who pays import fees.
Processing & dispatch
Designs are printed to order. Orders are typically produced and dispatched within 2 business days. You will receive tracking by email when your order ships.
Shipping costs
UK: £5.49 on orders under £35, £7.99 from £35.01 to £99.99, free from £100. Skateboard decks are £7.99 per order in the UK.
Outside the UK: delivery is priced by the parcel's weight and shown at checkout before you pay. Free delivery is for UK orders only. Rates are set in pounds; checkout shows them in your currency.
Delivery estimates
UK: Royal Mail, tracked, 1 to 2 business days after dispatch, usually next day. Europe: 5 to 10 business days. Rest of world: 7 to 20 business days. These are estimates, not guarantees, and can vary during peak periods.
Import duties & taxes (orders outside the UK)
United States: duty is shown and collected at checkout, so there is nothing more to pay on delivery.
Everywhere else outside the UK: local customs may charge import tax, VAT or handling fees on delivery. These are set by the destination country, are not included in the price you pay at checkout, and are paid by the recipient.
If a parcel is refused or returned because import charges were not paid, any return shipping cost may be deducted from a refund.
Lost or delayed parcels
If tracking shows no movement for an extended period, contact us and we will investigate with the carrier. Claims for non-delivery must be raised within 30 days of the estimated delivery date.